Shipping & Returns
Shipping & Returns
At Imperial Sofas, we prioritize fast and reliable delivery while ensuring a fair and transparent returns process.
Shipping Information
- Quick Delivery: We aim to deliver orders within 24 hours after prior telephone confirmation.
- Out of Stock Items: If an item is temporarily unavailable, delivery will be completed within 2-3 weeks or potentially sooner, depending on the item’s size and availability.
Returns Policy
- Returns are accepted within 14 days after a defect is revealed.
- Due to the large dimensions of our products, returns are evaluated on an individual basis. We kindly ask customers to carefully consider their purchases before placing an order.
If you have any questions or need assistance with shipping or returns, our team is here to help. Please contact us at support@imperialsofas.co.uk for more information.